OFFICIAL RULES – ONE YEAR OF FREE TEA 2026

These terms govern participation generated in TEA SHOP physical stores or through the website teashop.com. Valid entries from Spain, Italy and Portugal will be combined in a single random draw, from which one winner will be selected.

Participation implies full acceptance of these terms. The conditions will be made available free of charge at participating stores and through TEA SHOP's digital channels.

1. ORGANISER

The organiser is EAST WEST COMPANY SPAIN, S.L. (hereinafter, TEA SHOP), with Spanish tax identification number (NIF) B59341883 and registered address at calle Córcega, 329, 7.º 3.ª, 08037 Barcelona, Spain.

2. PARTICIPANTS AND TERRITORIAL SCOPE

Individuals over 18 years of age who legally reside in Spain, are TEA CLUB members and make a qualifying purchase at a TEA SHOP physical store located in Spain or through teashop.com for Spain may participate.

Minors may not participate. Individuals covered by the exclusion set out in section 10.3 may not participate either.

This version of the terms applies only to entries obtained in Spain. Purchases made in Italy and Portugal will be governed by their respective national versions.

3. DURATION

The entry period in physical stores will begin when each store opens on 23 October 2026 and end when each store closes on 31 October 2026, in accordance with the establishment's business hours. On teashop.com for Spain, it will begin on 23 October 2026 at 00:00 and end on 31 October 2026 at 23:59, Spanish mainland time.

The winner will be selected no later than 13 November 2026.

4. HOW TO ENTER

To obtain an entry, all of the following requirements must be met:

• Be a TEA CLUB member before completing the purchase. Anyone who is not yet a member may join in-store or on the website before completing the transaction.
• Follow TEA SHOP's official accounts for Spain on the social media platforms indicated in the promotional materials. Store staff may ask entrants to display evidence on screen that this requirement has been met.
• In a single transaction at a TEA SHOP physical store in Spain or through teashop.com for Spain, purchase a total minimum of 250 g of one or more varieties of loose-leaf tea or herbal infusion.
• Identify oneself as a TEA CLUB member at the checkout counter or make the online purchase while logged into the TEA CLUB account, so that the purchase is linked to the personal account.

Once the requirements have been verified, the entry will be automatically included in the draw. No additional form needs to be completed or purchase receipt submitted, without prejudice to the obligation to retain it until the result is confirmed.

Each valid purchase receipt will generate only one entry, even if the quantity purchased exceeds 250 g. The same person may obtain additional entries through separate purchases that meet all requirements. A single receipt may not be split to generate multiple entries.

A full refund, or a partial refund reducing the eligible quantity below 250 g, will invalidate the corresponding entry.

5. PRIZE

There will be a single prize across Spain, Italy and Portugal. The prize consists of 100 g free per month for twelve consecutive months of a loose-leaf tea or herbal infusion whose retail price does not exceed EUR 12.00 per 100 g. The total maximum value of the prize is EUR 144.00, including taxes.

The prize will be enjoyed from December 2026 through November 2027. If acceptance occurs later for a justified reason or due to the involvement of a reserve winner, TEA SHOP will announce an alternative period of twelve consecutive months of equal value.

The winner will choose a participating TEA SHOP store in their country of residence to redeem the prize. Each monthly entitlement must be redeemed within the corresponding month and cannot be accumulated. If the selected variety costs less than the monthly limit, the difference will not be paid out. Varieties with a retail price exceeding EUR 12.00 per 100 g are excluded, with no option to pay the difference.

The prize does not include shipping, travel, products other than those expressly specified, or other expenses. It may not be exchanged for cash, credit, a discount or another prize.

6. SELECTION OF THE WINNER

TEA SHOP will compile a consolidated list of all valid entries obtained in Spain, Italy and Portugal. A computerised random procedure will select one winner and five reserve winners, ranked in order to cover possible refusals, failure to respond or failure to meet the requirements.

The selection will be conducted with any safeguards and involvement of a certifying official or authority that may be legally required. All valid entries will have the same individual chance of winning, regardless of the country in which they were obtained.

TEA SHOP will contact the selected person via the email address associated with their TEA CLUB account and, where possible, by telephone. They will have 72 hours from the sending of the notification to accept the prize, confirm their details and provide the documentation needed to verify their identity, age, residence, purchase and compliance with all other requirements.

If the selected person does not respond within the deadline, declines, cannot be contacted or fails to demonstrate compliance with the requirements, they will forfeit the prize and the first available reserve winner will be contacted in selection order.

7. PARTICIPANT WARRANTIES

Each participant warrants that the details linked to their TEA CLUB account are truthful, complete and up to date; that they meet the age and residence requirements; and that the purchase used to enter is genuine, valid and has not been cancelled or refunded as described in section 4.

The purchase receipt must be retained until the winner has been definitively confirmed. TEA SHOP may request it to resolve incidents or verify the validity of an entry.

8. LIMITATION OF LIABILITY

TEA SHOP will not be liable for incidents beyond its reasonable control that prevent a purchase from being registered, access to TEA CLUB or receipt of a communication, provided it has acted with the required diligence. This limitation will not affect consumers' and users' non-waivable rights.

If force majeure, a legal obligation or a serious technical incident prevents the draw from being conducted as planned, TEA SHOP may postpone, modify or cancel it. Any changes will be communicated through means equivalent to those used to announce the promotion and will respect rights already acquired.

9. DISQUALIFICATION OF PARTICIPANTS

TEA SHOP may disqualify entries obtained using false information, altered receipts, refunds, artificial duplication, identity theft, system manipulation, coordinated fraudulent conduct or any other breach of these terms.

Disqualification will be applied proportionately and may extend to all entries from the same person where the breach affects their general eligibility or reveals fraud.

10. ADDITIONAL CONDITIONS

10.1. The prize is personal and may not be transferred without TEA SHOP's prior written authorisation for a justified reason. Any replacement recipient must meet the age, residence and TEA CLUB membership requirements.

10.2. The winner will cooperate with any legally required tax or administrative formalities. TEA SHOP will fulfil the tax obligations incumbent upon it as organiser; any personal tax consequences will be governed by applicable law.

10.3. Employees of TEA SHOP, its franchisees or companies directly involved in organising the draw, and their first-degree relatives or members of the same household, are not eligible to participate.

10.4. Instagram, Facebook, TikTok and other social media platforms used to publicise the promotion do not sponsor, endorse or administer this draw and are not associated with it. Participants release those platforms from any liability arising from the promotion.

10.5. TEA SHOP may announce the result in a limited manner, using the first name, initial of the first surname and town or store associated with the entry, where necessary to demonstrate the transparency of the draw, without publishing contact details.

10.6. These terms will be interpreted in accordance with Spanish law, without prejudice to mandatory consumer protection rules. Any dispute will be submitted to the courts and tribunals having jurisdiction under such rules.

11. PERSONAL DATA PROTECTION

Data controller: EAST WEST COMPANY SPAIN, S.L., NIF B59341883, calle Córcega, 329, 7.º 3.ª, 08037 Barcelona, Spain. Email: teashop@eastwestcompany.com. Data Protection Officer: PONS CONSULTORES DE LA PROPIEDAD INDUSTRIAL, S.A., Glorieta de Rubén Darío, 4, 28010 Madrid, Spain.

The data processed will include identification and contact details associated with TEA CLUB, necessary purchase and receipt information, the country and store or purchasing channel, verification of social media following and, in respect of selected individuals, the data needed to verify eligibility and award the prize.

The purposes are to record and validate entries, conduct the selection, contact the winner and reserves, deliver and administer the prize, respond to queries, prevent fraud and comply with applicable legal, tax and administrative obligations. The legal basis is the performance of these terms and the promotional relationship requested by the participant, as well as compliance with legal obligations. Participation does not imply new consent to receive marketing communications; such communications will be governed by the preferences previously expressed through TEA CLUB.

Data may be disclosed to service providers acting on behalf of TEA SHOP, participating establishments, certifying officials and competent authorities where necessary to manage or supervise the draw. No international data transfers outside the European Economic Area are anticipated specifically as a result of this promotion.

Data will be retained throughout the promotion and, once it has ended, will remain blocked for the statutory periods necessary to address liabilities. It will then be erased or anonymised. TEA CLUB data will continue to be processed under its own policy for as long as membership is maintained.

Data subjects may exercise their rights of access, rectification, erasure, objection, restriction and portability, and withdraw consent given for other purposes, by writing to teashop@eastwestcompany.com or to the postal address indicated. They may also lodge a complaint with the Spanish Data Protection Agency at www.aepd.es.

Additional information: https://teashop.com/pages/politica-de-privacidad